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Fundamentals of Prompt Engineering

Prompt engineering is the art and science of crafting effective and clear prompts for AI-based systems. A well-structured prompt helps the AI intuitively understand the request and provide responses that meet expectations.

At SalesBot, we apply unique rules for prompt formatting. Please follow our guidelines carefully so that the AI agent can better understand you and respond effectively to your requests.

Key Principles of a Good Prompt:

• Clarity and Specificity:
When crafting a request, avoid ambiguity. The more precisely the question is formulated, the less likely it is to result in misunderstandings.

• Context:
Providing additional context allows the system to better "understand" the subject at hand. If the request pertains to a specific situation or data, be sure to specify it.

• Simplicity of the Request:
Use clear and simple phrases. Overly complicated or information-heavy requests can lead to undesirable results.

• Consistency:
If you need to ask a sequence of questions, ensure that each subsequent request logically follows from the previous one. This helps the system maintain the context of the dialogue.

Using Markdown in Prompts:

Markdown is a simple markup language that allows you to format text. In SalesBot, Markdown can be used to highlight important information, format headings, and create lists, making requests more readable and structured.

Basic Markdown Elements:

Headings:

Use the hash symbol (#) to create headings. For example:

## Heading

### Subheading

Do not use first-level headings, # First Level, as this may lead to issues with the AI agent's behavior.

Lists:

For unordered lists, you can use dashes (-) or asterisks (*)

- First item
- Second item
- Third item

For ordered lists, simply number the items:

1. First item
2. Second item
3. Third item

Text Emphasis:

To italicize text, use:

*Italic text*
**Bold text**

Practical Recommendations for SalesBot:

• Before sending an important request, check the wording and ensure you include all necessary details.
• Use Markdown to highlight key points if you want a response structured as a list or with code examples.
• Experiment:
Try different formulations and styles of the request to determine which approach yields the best results.

Prompt engineering is not just a technical skill but also a creative process. With SalesBot, you can optimize the communication process with AI, making your dialogues more tailored to your business.

2025-04-10 14:12 General Tuning